At Horizon, our company ethos is to treat others as we wish to be treated; it’s the reason why we put such a premium on providing an excellent, straight-talking and supportive service to all our customers from start to finish. We think customer satisfaction is what you deserve.
We know our clients find us easy to do business with, value our flexible approach and the way we respond to their changing needs, and always go the extra mile to ensure they have the right tools for the job and the training they need to meet their own customers’ needs.
We also pride ourselves on our ability to listen – closely – and when you told us recently that you would like a single, named individual to speak to every time you deal with us, we responded by creating a brand new team of Relationship Support Managers (RSMs).
Our RSMs have already proved extremely popular. They are there to get to know your business, deal with all your hire and training needs as quickly and efficiently as possible, and take care of things on your behalf, so you don’t need to get involved in the detail. If your RSM promises to do something, you can be sure that they will deliver. Read more “Getting to know you, getting to know all about you”