We’ve said it before but I think it’s important to say it again: Horizon Platforms has never been a company that simply focuses on meeting the minimum legal requirements; we’re all about best practice – about striving for and achieving the very best that we can, particularly when it comes to safety.
This ethos drives everything that we do and is the principal reason that we’ve taken our first step on the road to achieving the FORS standard, and I’m delighted to announce that we’ve been awarded bronze accreditation on our very first attempt!
As part of Horizon Platforms’ commitment to quality and safety, I’m delighted to announce a £3million investment to support our ambitious five-year growth plan.
By far the largest proportion of the money – a £2.2million capital injection – will pay for new equipment to expand our existing 700 strong hire fleet and ensure customers have even more quality access platforms to choose from. An additional 160 new specialist powered access platforms – cherry pickers, scissor lifts and personnel lifts – are being brought on board, primarily for use in the indoor maintenance and installation sector.
A further half a million investment in our people will pay for an extra 15 members of staff to support the planned growth by ensuring all our customers continue to benefit from the excellent levels of service they enjoy. A new team of Relationship Support Managers is already in place and more are being recruited to act as a single point of contact for clients. Our operational team is also being strengthened to ensure delivery and breakdown response rates are further improved. Read more “£3million investment to support Horizon growth plan”
As I am sure you are fully aware, Horizon Platforms has recently expanded, not only its fleet, but the coverage it can now offer to all of its customers.
I have been working between both depots and it’s been great to hear that we are competing as a company (in a very friendly manner of course) for who has the most equipment on hire, who has opened the most accounts, and even down to who can answer the phone the fastest!
I believe I am in an unbiased position within the friendly feud, because I work from both our Wakefield and Warrington depots. In my opinion the party that is winning the horizon battle may surprise some onlookers but the winner is………
The customer can now receive the service that Horizon Platforms has built its success on through not just one location, but via Warrington too. We have always seen the customer as the pivotal key figure to Horizon’s success. I believe that the new Location in Warrington now enables Horizon to maintain this level of customer service, reliability and consistency even more throughout the North of England.
I will continue to maintain my non-biased position, and feed back with further development in the near future.